Importance of Understanding Changing Demographics for Businesses
Do you know who uses your products? Is it
the middle-class African-Americans, senior citizens, or recent immigrants?
For quite some time, demographics have been
the least of worries for entrepreneurs. However, this has changed due to the
changing demographics of our nation.
The changing demographics of the US and
Canada have made it crucial for businesses to adapt new marketing research
techniques to be able to learn more about the different categories of
consumers, with each group having stark cultural differences and languages from
another. No longer is it possible for companies to sweep the markets with the
same form of research materials as was done previously.
Care has to be taken to
make sure that the questions being posed to the audience during market research
are in no way offensive to them or to their cultural beliefs.
In addition to that, the language barrier between
English-based companies and their non-English speaking audience also has to be
eliminated. This has led to the translation of research material in the native
languages of each of the audience groups.
As the demographic shift continues, there
is no denying the fact that more and more companies will realize the importance
of translation services and will turn to utilize them in order to win over a
greater consumer base, comprising of individuals from all cultures and beliefs.
By asking each demographic segment
questions in their own languages, you will be in a better position to
understand their needs and wants and expectations, allowing you to develop
products and services that actually solve their problems – and ultimately fuel
your growth by increasing your bottom line.
While segmented market research is crucial
for larger corporations whose operations are spread across the country, small
businesses are not exempted from this. Small businesses and startups are
normally geographically restricted in the sense that they serve communities
over a specified geographical area. This makes it important for them to gain a
clear understanding of who their target audience is, and what they want, so
that the business can serve them accordingly.
Keeping these trends in mind, it can be
accurately said that such changes are bound to disrupt many businesses while
unlocking opportunities or a few others. An excellent lesson can be learned
from Antonio Swad, who moved from Ohio to Dallas in 1986 to open up a
traditional pizzeria. He soon realized that his business was located in an area
that had a huge concentration of Hispanic consumers. As a result, he changed
his restaurant’s name to Pizza Patron and began targeting and marketing to the
Latino community.
The same changes await many of the
businesses out there who want to remove the cap from the bottle that is
hindering their growth by getting their market research materials adjusted and
translated to target their respective communities.
The solution lies in utilizing the services
of a top-notch translation firm, LionBridge, to help you scale new heights. To
learn more about their services and how they can help you achieve your goals,
visit www.lionbridge.com.
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